Check-in: 3:00 PM

Check-out: 11:00 AM

Absolutely! We would love to assist you with room blocks for your wedding party. Please reach out to us at info@hotellux.ca or +1 (519) 450-8589 for more details.

Our suites are thoughtfully designed to accommodate most guests with features like zero-threshold showers, grab railings, lever handle door knobs, and high-contrast floor transitions. Please note that the suites are located on the second floor, accessible via one flight of stairs with a sturdy railing. Please let our staff know in advance if you would like help carrying your luggage. If you have any questions about our suites, feel free to contact us at info@hotellux.ca or +1 (519) 450-8589.

Yes, we have a designated area next to the entryway for secure bike storage during your stay. It's also equipped with a toolkit for tuning and repairing bikes.

We are a pet-free environment, ensuring comfort for all our guests.

14 days or more before your booking date: Full refund.

14-3 days before your booking date: Full refund minus a $50 administration fee.

Within 72 hours of your reservation: No refund. However, if the room is rebooked, we will refund your rate minus the $50 administration fee.

Hotel Lux is committed to providing a smoke-free, vape-free, and e-cigarette-free environment. Please note that there is a significant room recovery fee of up to $500 for violations of this policy. You will be notified if our trained cleaning staff brings any issues to our attention.

Yes, you can! Please contact us at info@hotellux.ca or +1 (519) 450-8589 for more information on our daily rates.

While breakfast is not included at Hotel Lux, our Local Experiences page offers a curated list of nearby restaurants to start your day with a delicious meal.

Complimentary parking spots are available for each room. They are conveniently located at 389 Queen Street. Please refer to the map provided below for directions.

Frequently Asked Questions